Minimum Order
At Urban Furniture, we believe that each and every one of our customers is truly unique and original. That is why we encourage you to please contact us so that we can address your specific needs.
Terms of Payment
For full container order,30% deposit to place order, 70% final payment before delivery
Terms of Price
FOB any port of China or L/C at sign
Type of Shipping
By air or by sea. You can choose the airline or cargo company
Warranty
Urban furniture provides a 1-year warranty in all our products.
Packing of goods
All pack in strong cartons with cardboard, for fiberglass, marble, glasses products, all pack in wooden case
Cancellation
After placing order with 30% deposit, if cancel the order without any manufacture problem, the deposit won’t refund.
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Damages Claims
Each of our products is thoroughly inspected and carefully packed before it is allowed to leave our premises. It is the customer’s responsibility to inspect the merchandise upon delivery. Any claim for loss or damage must be noted on the bill of lading at the time of receipt, and reported to Urban Furniture immediately thereafter. Description of claim must be precise, specific, clearly written and with picture to prove the damages.

